Privacy Policy of 30jilli

1 Introduction

This Privacy Policy ("Policy") describes how 30jilli ("30jilli," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the 30jilli website at 30jilli.net and all associated services, games, and features (collectively, the "Platform").

30jilli is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as all other applicable Philippine laws and regulations.

By registering an account on the 30jilli Platform or by continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Personal Data We Collect

30jilli collects the following categories of personal data, depending on how you interact with the Platform:

We collect only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal information (such as health data, religious beliefs, or political opinions) unless specifically required by law.

3 How We Collect Your Data

30jilli collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners in connection with your transactions.
• Regulatory Sources: Information received from PAGCOR, the AMLC, or other regulatory bodies in connection with our compliance obligations.

4 How We Use Your Personal Data

30jilli uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 30jilli account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, credit bonuses, and deliver all features of the Platform.
• KYC & Regulatory Compliance: To verify your identity and age (21+), comply with PAGCOR licensing requirements, fulfill AMLA obligations, and respond to lawful requests from regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming patterns, identify players who may be at risk of problem gambling, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Communications: To send you transactional notifications (account activity, withdrawal confirmations), service updates, and — where you have opted in — promotional offers and bonus notifications.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the Platform.
• Legal Obligations: To comply with applicable Philippine laws, court orders, and regulatory requirements, including data retention obligations.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act, 30jilli processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your account and deliver the Platform services.
• Legal Obligation: Processing required to comply with applicable laws, including KYC/AML obligations under PAGCOR regulations and the Anti-Money Laundering Act.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you may withdraw that consent at any time by contacting us or updating your notification preferences in your account settings.

6 Data Sharing & Disclosure

30jilli does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

• Service Providers: We engage trusted third-party service providers to assist in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya, banking partners), IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable law.
• Regulatory Authorities: We are required to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities in connection with our licensing and compliance obligations.
• Law Enforcement: We may disclose personal data to law enforcement agencies or courts where required by a valid legal order, subpoena, or warrant issued under Philippine law.
• Game Providers: Certain technical data (such as player session identifiers) may be shared with third-party game providers whose games are available on the Platform, solely for the purpose of delivering the game service.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 30jilli's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7 Data Retention

30jilli retains your personal data for as long as necessary to fulfill the purposes described in this Policy, and in accordance with our legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years after the end of the business relationship, or longer if required by applicable law.
• Support Communications: Customer support records are retained for three (3) years from the date of the interaction.
• Technical & Usage Data: Log files and usage analytics are retained for up to twelve (12) months, after which they are anonymized or deleted.

When personal data is no longer required, 30jilli will securely delete or anonymize it in accordance with our data disposal procedures.

8 Cookies & Tracking Technologies

30jilli uses cookies and similar tracking technologies to enhance your experience on the Platform. The following types of cookies are used:

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting Platform functionality.
• Performance Cookies: Used to collect anonymized data about how players use the Platform — such as which pages are visited most frequently — to help us improve performance and user experience.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, so you don't have to re-enter them each visit.
• Analytics Cookies: Used to understand aggregate usage patterns and measure the effectiveness of our features and promotions. Data collected is anonymized where possible.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 30jilli:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data 30jilli holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days, as required by law.

10 Data Security

30jilli implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the 30jilli Platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest is encrypted using AES-256 or equivalent standards.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data undergo privacy and security training.
• Two-Factor Authentication: Player accounts are protected by optional two-factor authentication (2FA). We strongly encourage all players to enable 2FA for enhanced account security.
• Penetration Testing: Our Platform undergoes regular security assessments and penetration testing by independent security professionals.
• Incident Response: We maintain a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission within the timeframes required by RA 10173.

While 30jilli takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access to your account.

11 Children's Privacy

The 30jilli Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and — where applicable — report the matter to the relevant regulatory authority.

If you are a parent or guardian and believe that a minor has registered on the 30jilli Platform, please contact us immediately at the details provided in Section 13 so that we can take prompt action.

12 Changes to This Privacy Policy

30jilli reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Policy.
• Notify registered players via email or in-platform notification at least seven (7) days before the changes take effect, where practicable.
• Where required by law, seek your renewed consent before processing your data under the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 30jilli protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the 30jilli Data Protection Officer (DPO):

We aim to respond to all privacy-related inquiries within thirty (30) days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.